Privacy Policy
This Privacy Policy (the “Policy”) explains how IRA Jewellery and its subsidiaries (collectively referred to as “IRA Jewellery”, “we”, “us”, or “our”) collect, use, disclose, and protect your Personal Information when you access or use our website www.irajewellery.com (the “Website”).
This Policy outlines who may access your information, your rights regarding your Personal Information, and how you can contact us to exercise those rights or raise any concerns about data protection.
By accessing or using our Website and services, you expressly consent to the collection, use, and sharing of your information in accordance with this Policy. If any provision of this Policy conflicts with applicable data protection laws, those laws shall prevail.
We reserve the right to amend, update, or replace this Policy at any time without prior notice. Any changes will become effective immediately upon publication on the Website.
Your Information
The information we collect may be personal or general in nature.
Personal Information
IRA Jewellery may collect, process, and store Personal Information when you:
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Register an account on our Website
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Make a purchase online, in-store, or via telephone
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Update or modify your personal details
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Participate in surveys, promotions, contests, or marketing campaigns
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Contact us or communicate with our customer support team
Personal Information may include, but is not limited to:
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Full name
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Address
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Phone number
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Email address
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Billing and payment details
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Order and transaction history
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Preferences and style interests
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Any additional information required for order fulfillment or service delivery
General Information
We may also collect non-identifiable information when you interact with our Website, including:
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IP address
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Date and time of Website access
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Duration of visits
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Pages viewed and browsing behavior
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Referring website addresses
This information does not personally identify you and is used solely for analytical, performance, and operational improvement purposes.
Collecting and Using Information
Most areas of the Website can be accessed without submitting Personal Information. However, when you engage with certain services, you agree that we may collect and use your Personal Information to:
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Create and manage your account
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Respond to inquiries and customer service requests
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Process and fulfill orders
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Deliver, customize, and improve products and services
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Maintain internal records
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Send transactional and service-related communications
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Conduct analytics and enhance operational performance
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Perform market research
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Inform you about promotions, offers, and new collections
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Personalize your Website experience
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Comply with legal and regulatory obligations
We process Personal Information where necessary to perform requested services or based on our legitimate business interests, provided that such interests do not override your legal rights.
Use of General Information
General Information collected is used to:
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Improve Website functionality and user experience
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Analyze visitor trends and behavior
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Identify technical issues and optimize performance
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Generate anonymous statistical insights
This data is not used to identify individuals and is not disclosed outside authorized internal teams unless required by law.
Non-Disclosure of Information
IRA Jewellery does not sell, rent, or trade your Personal Information or General Information to third parties, except where:
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You have provided explicit consent
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Disclosure is required by law or regulatory authorities
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It is necessary to protect our rights, property, or safety
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It is required to fulfill services or transactions you have requested
Security
We implement reasonable technical, administrative, and physical safeguards to protect your Personal Information from unauthorized access, misuse, alteration, or disclosure.
While we strive to maintain a secure environment, no system can guarantee absolute security. Accordingly, IRA Jewellery shall not be held liable for unauthorized access beyond our reasonable control.
Cookies
Our Website uses cookies to enhance your browsing experience. Cookies enable us to recognize returning users, monitor session activity, and evaluate Website performance.
Most browsers automatically accept cookies. You may disable cookies through your browser settings; however, doing so may impact certain Website functionalities.
By continuing to use the Website, you consent to our use of cookies.
Links to Third-Party Websites
Our Website may contain links to third-party websites that are not operated or controlled by IRA Jewellery.
We are not responsible for the privacy practices, policies, or content of external websites. We encourage you to review their privacy policies before providing any Personal Information.
Applicable Law and Jurisdiction
This Policy and your use of the Website shall be governed by and construed in accordance with the laws of the United Arab Emirates, as applied in the Emirate of Dubai, without regard to conflict of law principles.
Any disputes arising in connection with this Policy shall be subject to the exclusive jurisdiction of the Courts of Dubai.
Your Rights
You have the right to:
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Request access to your Personal Information
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Correct inaccurate or outdated information
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Request deletion or restriction of processing under certain circumstances
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Object to the processing of your Personal Information
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Withdraw consent for marketing communications at any time
Please note that essential service-related communications (such as order confirmations and account notifications) may still be sent where necessary.
You may unsubscribe from marketing emails by using the unsubscribe link included in our communications or by updating your preferences within your account.
Contact Us
If you wish to exercise your rights, or if you have any questions, concerns, or complaints regarding this Policy, please contact us:
IRA Jewellery
Email: privacy@irajewellery.com
We aim to respond to all inquiries in a timely and professional manner.